TERMS & CONDITIONS

Both parties have the right to cancel any agreement for any reason, including services that are underway. Full refunds are not offered on services deemed to be underway, or where special orders have been complete. Deposits are non-negotiable for refund on services cancelled. Any monies received that constitute payment for services that has been unused, shall be eligible for refund. 

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Cancellations must be notified following the provided structure:

• For special orders requiring assembly or packaging; 48 hours *written notice* prior to expected delivery date (if estimated date is provided on company invoice). 

• For events or order pickups; 24 hour minimum *written notice* prior to the posted event or pickup date. 

• For all other company business, as defined by company services provided; must be cancelled via *written notice* to a company administrator as soon as possible to prevent product losses. 

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*written notice* is defined by a contact from you by email, mobile communication (text message/phone call), and/or in person notice of cancelation referencing the order to a company representative.