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Frequently asked questions
Online Store Items
Honey Inquiries
Yes. Quality related exchanges are eligible up to 30 days after purchase. Items that have seen use will not be eligible for return.
*All Honey & Wax sales are final.
Yes. Bulk purchases often take time to assemble/put together. Please contact us directly with your bulk requests so we can put together a quote and accurately estimate a timeframe for pickup/delivery for you.
Yes, contact us directly through phone or email so it can be handled swiftly and efficiently.
*Item refunds may not be in full in instances requiring customization (special labels, stickers, packaging, etc.)

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